How long will it take to get my order?

All products are shipped in 1-3 business days after an order is placed.
Most purchases shipped from our warehouse will arrive within 3-7 business days.


What carrier will be used to ship my package?

Using our standard shipment option, your package will be sent via FedEx or USPS Priority Mail, depending on your location.


Where can I track my order?

You will receive your tracking number via email shortly after your order processes.
You can also track your shipment filling this form.


Can I modify my order or address?

Yes. If you need to change any part of your order, please contact us, so we can make the modification before shipment.


Do you ship internationally?

Goods ordered at www.lamillou-us.com can only be shipped to continental US addresses.


What is your return policy?

We are sure that you will love our products as much as we do, but if for any reason
you are not 100% satisfied with your purchase you can return eligible items
within 30 days of receiving an order for a refund of the merchandise value.

To begin the return process please contact us at customer@lamillou-us.com
providing your order number.


Are your products safe for allergy sufferers?

Yes. The filling used in all our blankets, toys, and pillows is hypoallergenic and safe for you and your baby.


What form of payments do you take?

We accepts the following payments methods:
- PayPal
- Amazon Pay
- Visa, MasterCard, American Express, Discovery cards via the PayPal service
See instruction how to pay with credit card via the PayPal.